{"id":282436,"date":"2026-07-01T21:38:19","date_gmt":"2026-07-01T19:38:19","guid":{"rendered":"https:\/\/media-met.hr\/?page_id=282436"},"modified":"2026-07-01T21:40:46","modified_gmt":"2026-07-01T19:40:46","slug":"wp-maintenance-crm-eula","status":"publish","type":"page","link":"https:\/\/media-met.hr\/en\/wp-maintenance-crm-eula\/","title":{"rendered":"WP Maintenance CRM EULA"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_0 et_pb_row et_block_row\">\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_code_0 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><style>\n.mm-eula{background:transparent;}\n.mm-eula *, .mm-eula *::before, .mm-eula *::after{box-sizing:border-box;margin:0;padding:0}.mm-eula{font-family:'Segoe UI',Arial,sans-serif;font-size:15px;line-height:1.7;color:#2c2c2c;}.mm-eula 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strong{color:#fff;font-size:15px;display:block;margin-bottom:6px}.mm-eula footer a{color:#7ec8e3;text-decoration:none}@media(max-width:600px){.mm-eula .toc ol, .mm-eula .cards, .mm-eula .parties{columns:1;grid-template-columns:1fr}.mm-eula .s{padding:24px 20px}}\n<\/style>\n<div class=\"mm-eula\">\n<div class=\"cover\">\n  <div class=\"cover-product\">WP Maintenance CRM<\/div>\n  <div class=\"cover-sub\">WordPress Plugin &mdash; media-met.hr<\/div>\n  <div class=\"cover-rule\"><\/div>\n  <div class=\"cover-title\">End User License Agreement (EULA)<\/div>\n  <div class=\"cover-meta\">Version 1.0 &nbsp;|&nbsp; June 13, 2026<\/div>\n<\/div>\n<div class=\"page\">\n<div class=\"warn\"><strong>IMPORTANT:<\/strong> By installing, activating or using this plugin you confirm that you have read, understood and accepted all terms of this Agreement. If you do not agree with the terms, you may not install or use the plugin.<\/div>\n<div class=\"toc\"><h2>Contents<\/h2><ol>\n  <li><a href=\"#s1\">Parties and definitions<\/a><\/li>\n  <li><a href=\"#s2\">Scope of the license<\/a><\/li>\n  <li><a href=\"#s3\">Activation and license check<\/a><\/li>\n  <li><a href=\"#s4\">User obligations<\/a><\/li>\n  <li><a href=\"#s5\">Intellectual property<\/a><\/li>\n  <li><a href=\"#s6\">Third-party integrations<\/a><\/li>\n  <li><a href=\"#s7\">Right of withdrawal and refunds<\/a><\/li>\n  <li><a href=\"#s8\">Limitation of liability<\/a><\/li>\n  <li><a href=\"#s9\">Data protection &mdash; DPA<\/a><\/li>\n  <li><a href=\"#s10\">Termination<\/a><\/li>\n  <li><a href=\"#s11\">Governing law and disputes<\/a><\/li>\n  <li><a href=\"#s12\">Final provisions<\/a><\/li>\n<\/ol><\/div>\n\n  <div class=\"s\" id=\"s1\">\n    <h2>1. Parties and definitions<\/h2>\n    <p>This End User License Agreement (the &ldquo;Agreement&rdquo;) is entered into between:<\/p>\n    <div class=\"parties\">\n      <div class=\"pc\"><strong>Seller \/ Licensor<\/strong><span>media-met, obrt za ra\u010dunalne usluge, Karlovac, Croatia<br>E-mail: info@media-met.hr<br>Web: media-met.hr<br>(the &ldquo;media-met&rdquo;)<\/span><\/div>\n      <div class=\"pc\"><strong>Buyer \/ User<\/strong><span>A natural or legal person who purchased the license directly through media-met.hr and installed the plugin (the &ldquo;User&rdquo;)<\/span><\/div>\n    <\/div>\n    <h3>1.1. Definitions<\/h3>\n    <dl class=\"def\">\n      <dt>&ldquo;Plugin&rdquo;<\/dt><dd>The WP Maintenance CRM WordPress Plugin software, in the version stated at purchase.<\/dd>\n      <dt>&ldquo;License Key&rdquo;<\/dt><dd>A unique alphanumeric code in the format <strong>WSMC-XXXX-XXXX-XXXX<\/strong> assigned to the User at purchase, which enables activation of the Plugin on a single domain.<\/dd>\n      <dt>&ldquo;Domain&rdquo;<\/dt><dd>A single WordPress installation for which the License Key is activated and confirmed by a weekly check on the media-met license server.<\/dd>\n      <dt>&ldquo;Client Data&rdquo;<\/dt><dd>Data the User enters into the Plugin (the User's own clients, tickets, invoices, time logs and reports), stored exclusively on the User's WordPress installation.<\/dd>\n      <dt>&ldquo;License Server&rdquo;<\/dt><dd>The media-met endpoint that periodically verifies the validity of the License Key (media-met.hr\/wp-json\/aagt-license\/v1).<\/dd>\n    <\/dl>\n  <\/div>\n\n  <div class=\"s\" id=\"s2\">\n    <h2>2. Scope of the license<\/h2>\n    <p>media-met grants the User a non-exclusive, non-transferable license to use the Plugin solely under the terms of this Agreement. The license is purchased directly through media-met.hr.<\/p>\n    <h3>2.1. What the license includes<\/h3>\n    <ul class=\"el\">\n      <li>Use of the Plugin on one (1) WordPress domain per purchased License Key<\/li>\n      <li>Access to all updates released for the Plugin during the license term<\/li>\n      <li>Technical support by e-mail (info@media-met.hr) for installation and configuration questions<\/li>\n    <\/ul>\n    <h3>2.2. License types<\/h3>\n    <div class=\"cards\">\n      <div class=\"card\"><span class=\"badge\">ANNUAL<\/span><h4>Annual license &mdash; 1 domain &mdash; &euro;99<\/h4><p>Valid for 12 (twelve) months from the date of purchase. After expiry the Plugin keeps working, but the User no longer receives updates or technical support. To renew, the User purchases a new one-year license.<\/p><\/div>\n      <div class=\"card hi\"><span class=\"badge b\">LIFETIME<\/span><h4>Lifetime license &mdash; 1 domain &mdash; &euro;249<\/h4><p>Valid indefinitely. The User receives all updates released for the Plugin with no time limit and retains the right to technical support.<\/p><\/div>\n    <\/div>\n    <p>Both license types cover one (1) domain. One purchase = one License Key = one domain.<\/p>\n    <h3>2.3. What is NOT included<\/h3>\n    <ul class=\"el\">\n      <li>The right to install on multiple domains without purchasing additional licenses<\/li>\n      <li>The right to resell, distribute or transfer the Plugin or the License Key to third parties<\/li>\n      <li>Access to the source code (the Plugin is delivered in compiled\/minified form)<\/li>\n      <li>Free custom development or enhancements on request<\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"s\" id=\"s3\">\n    <h2>3. Activation and license check<\/h2>\n    <h3>3.1. Activation<\/h3>\n    <p>The Plugin requires activation of the License Key (WSMC-XXXX-XXXX-XXXX) on the target domain via WSM CRM &rarr; Settings &rarr; License. One license is valid for one domain.<\/p>\n    <h3>3.2. Weekly check<\/h3>\n    <p>An activated license is verified automatically once a week (WP-Cron) against the media-met license server. Only the domain and the License Key are transmitted &mdash; no Client Data.<\/p>\n    <p>If the check fails for network reasons, the Plugin continues to work during a 14-day grace period. After the grace period a warning is shown in the admin panel; the Plugin remains functional in all cases. Expired annual license: yellow warning. Inactive license: red error.<\/p>\n    <h3>3.3. Domain transfer<\/h3>\n    <p>The User may deactivate the license on one domain and activate it on another. Simultaneous activation on multiple domains with a single License Key is not permitted.<\/p>\n  <\/div>\n\n  <div class=\"s\" id=\"s4\">\n    <h2>4. User obligations<\/h2>\n    <h3>4.1. Data protection (GDPR)<\/h3>\n    <p>The Plugin stores the business data of the User's clients exclusively in the database of the User's WordPress installation. media-met has no access to that data.<\/p>\n    <p>The User is solely responsible for the compliance of the storage and processing of Client Data with applicable regulations (GDPR and others), for updating their Privacy Policy, and for the security of the WordPress installation.<\/p>\n    <h3>4.2. Prohibited actions<\/h3>\n    <ul class=\"el\">\n      <li>Decompiling, disassembling or attempting to obtain the Plugin's source code<\/li>\n      <li>Selling, assigning, renting or transferring the Plugin or the License Key to third parties<\/li>\n      <li>Removing or altering copyright notices in the Plugin's code<\/li>\n      <li>Using the Plugin to process data in a way that violates laws or the rights of third parties<\/li>\n      <li>Sharing the License Key to activate on multiple domains simultaneously<\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"s\" id=\"s5\">\n    <h2>5. Intellectual property<\/h2>\n    <p>The Plugin, including all code, design and documentation, is the exclusive property of media-met and is protected by applicable copyright laws.<\/p>\n    <p>This Agreement transfers no ownership rights to the User &mdash; it grants only the right of use described in Section 2. All improvements made by media-met remain the exclusive property of media-met.<\/p>\n  <\/div>\n\n  <div class=\"s\" id=\"s6\">\n    <h2>6. Third-party integrations<\/h2>\n    <p>The Plugin supports optional integrations (SMTP e-mail services, WooCommerce, Stripe and similar). media-met has no control over the availability, accuracy or terms of those services.<\/p>\n    <ul class=\"el\">\n      <li>The costs and terms of use of integration services are determined solely by their providers<\/li>\n      <li>media-met is not liable for errors, interruptions or changes in third-party services<\/li>\n      <li>The User is responsible for compliance with the terms of use of each integrated service<\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"s\" id=\"s7\">\n    <h2>7. Right of withdrawal and refunds<\/h2>\n    <p><strong>Right to unilateral termination:<\/strong> The Buyer has the right to withdraw from the purchase within 14 days without stating a reason, in accordance with the Croatian Consumer Protection Act (NN 19\/22 et al.) and EU Directive 2011\/83\/EU.<\/p>\n    <div class=\"warn2\"><strong>Digital content exception:<\/strong> As this is a digital product (software and a license key) delivered immediately, the Buyer, by explicit consent at purchase, confirms awareness that the right of unilateral withdrawal is lost the moment download \/ delivery of the license key and software begins. This is in accordance with Art. 77(3) of the Consumer Protection Act and Art. 16(m) of Directive 2011\/83\/EU.<\/div>\n    <p>For refund questions: info@media-met.hr<\/p>\n    <p>Legal persons purchasing for business purposes are not consumers within the meaning of the Consumer Protection Act; disputes are resolved under this Agreement and applicable Croatian commercial law.<\/p>\n  <\/div>\n\n  <div class=\"s\" id=\"s8\">\n    <h2>8. Limitation of liability<\/h2>\n    <p class=\"caps\">TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:<\/p>\n    <p><strong>8.1.<\/strong> media-met does not warrant that the Plugin will operate without errors or interruptions, or that it will be compatible with future versions of WordPress or PHP. The Plugin is provided &ldquo;as is&rdquo;.<\/p>\n    <p><strong>8.2.<\/strong> media-met is not liable for any direct or indirect damage arising from use of the Plugin, including but not limited to: lost profit, data loss, business interruption or damage from third-party services.<\/p>\n    <p><strong>8.3.<\/strong> The total liability of media-met under this Agreement shall in no case exceed the amount the User paid for the license.<\/p>\n  <\/div>\n\n  <div class=\"s\" id=\"s9\">\n    <h2>9. Data protection &mdash; DPA<\/h2>\n    <p>Within the meaning of the GDPR (EU Regulation 2016\/679):<\/p>\n    <ul class=\"el\">\n      <li>media-met acts as a Processor only to the extent that the Plugin communicates with the media-met license server for license verification (only the domain and License Key are transmitted &mdash; no Client Data)<\/li>\n      <li>The User acts as the Controller of all client business data stored in the Plugin<\/li>\n      <li>This section constitutes a Data Processing Agreement (DPA) between the parties with respect to license-check communication<\/li>\n    <\/ul>\n    <h3>9.1. media-met's obligations as Processor<\/h3>\n    <ul class=\"el\">\n      <li>Process the data (domain, License Key) solely for the purpose of license validation<\/li>\n      <li>Not share that data with third parties<\/li>\n      <li>Implement appropriate technical data-protection measures<\/li>\n      <li>Notify the User promptly of any security breach<\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"s\" id=\"s10\">\n    <h2>10. Termination<\/h2>\n    <h3>10.1. Automatic termination<\/h3>\n    <ul class=\"el\">\n      <li>On expiry of the Annual license, if the User does not renew (does not apply to the Lifetime license)<\/li>\n      <li>If the User breaches any term of this Agreement<\/li>\n      <li>By the User deleting or uninstalling the Plugin<\/li>\n    <\/ul>\n    <h3>10.2. Consequences of termination<\/h3>\n    <p>Upon termination of the Agreement, the User undertakes to uninstall the Plugin and remove all copies. media-met reserves the right to deactivate the License Key.<\/p>\n  <\/div>\n\n  <div class=\"s\" id=\"s11\">\n    <h2>11. Governing law and disputes<\/h2>\n    <p>This Agreement is governed by the law of the Republic of Croatia. The parties shall attempt to resolve any dispute amicably. If an amicable resolution is not possible, the court with subject-matter jurisdiction in Karlovac shall have jurisdiction.<\/p>\n    <p>For consumer disputes, the User may contact the State Inspectorate or use the EU online dispute resolution platform at ec.europa.eu\/consumers\/odr.<\/p>\n  <\/div>\n\n  <div class=\"s\" id=\"s12\">\n    <h2>12. Final provisions<\/h2>\n    <h3>12.1. Entire Agreement<\/h3>\n    <p>This Agreement constitutes the entire agreement between the parties regarding the Plugin and supersedes all prior arrangements or communications.<\/p>\n    <h3>12.2. Amendments<\/h3>\n    <p>media-met reserves the right to amend this Agreement for future versions of the Plugin. Users will be notified of material changes by e-mail or a notice in the admin panel.<\/p>\n    <h3>12.3. Severability<\/h3>\n    <p>If any provision of this Agreement is found to be void or unenforceable, the remaining provisions remain in force.<\/p>\n    <h3>12.4. Language<\/h3>\n    <p>This Agreement was drawn up in the Croatian language, which is authoritative. This English version is provided for information.<\/p>\n  <\/div>\n\n<\/div>\n<footer><strong>media-met<\/strong>\n  obrt za ra\u010dunalne usluge &nbsp;|&nbsp; Karlovac, Croatia<br>\n  info@media-met.hr &nbsp;\u00b7&nbsp; <a href=\"https:\/\/media-met.hr\">media-met.hr<\/a><br>\n  WP Maintenance CRM v3.0.0 &nbsp;\u00b7&nbsp; EULA v1.0 &nbsp;\u00b7&nbsp; &copy; 2026 media-met<\/footer>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-282436","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"WP Maintenance CRM WordPress Plugin \u2014 media-met.hr End User License Agreement (EULA) Version 1.0 | June 13, 2026 IMPORTANT: By installing, activating or using this plugin you confirm that you have read, understood and accepted all terms of this Agreement. 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